Older Work Experience
The Specialist Works Ltd Apr 14 to Jun 2014
Project Manager
Managing projects for The Specialist Works web division for Clients, management of project portfolio, planning, risk/issues & financial management. Relationship management 3rd party suppliers both onshore and offshore.
Key achievements
- Project managing the development and implementation of enhancements to the web solution based on Joomla CMS using the LAMP stack for a training company, included requirements gathering, creating specifications including wireframes and mock-ups, offshore management, integration testing with a development site them moving changes to live site, migrating old content.
- Project managed the development of two websites for a client’s digital campaign to enable them to capture data from a lead generation system allowing customers to sign up for their services. Included email marketing, web forms, data capture and export functionality, setting up Google Analytics, special code to generate triggers to send emails.
Axelos Plc Jan 14 to Mar 14
Project Manager
Project Manager for the Everest Transformation Project, working on the migration of PRINCE2 and ITIL from APMG to Axelos, planning exam data migration, risk/issues, resource management. Relationship management with senior stakeholders and 3rd party suppliers, reporting to the transformation director.
Key achievements
- Transformation Project manager for the Everest project, which required the PRINCE2, ITIL Exam data to be quality assured and then re-issued to all the Exam Institutes. Tasks included creating project plans, to manage the exam documents and a reporting format for the exams at different levels of quality stages.
- Setup workshops to create new business processes for Axelos going forward, worked with the business closely to ensure the processes were correct and went from draft to review to validated status, these processes were used to then create the future IT requirements for the business going forward.
The Specialist Works Ltd May 13 to Dec 13
Project Manager
Managing a portfolio of website development projects for the company’s divisions, planning, risk/issues & financial and resource management, stakeholder and 3rd party supplier management, reporting to the UK MD and CEO.
Key achievements
- Project managing the portfolio of seven group websites based on a bespoke Content Management System (CMS) using the LAMP stack, task include project planning, resource allocation, content and data migration planning, creating test plans requirements gathering, business analysis.
- Managing stakeholders from seven group companies, the developers, design team and the group managing director, to ensure timely signing-off of project milestones.
- Ensure content is fit for purpose and checked for quality and quantity, ensure UAT is according to test plans, any issues and bugs are accurately tracked and resolved, liaising between the design, development teams and stakeholders to ensure the deliverables are as agreed and to time, cost and quality.
- Project managing the development of a web solution based on Joomla using (LAMP), for a training company offering courses for the banking industry, this includes full project lifecycle, requirements gathering, offshore management, defining technical platform, integration of Cisco WebEx and a live booking system.
Delphi Technology Ltd Oct 12 to Apr 13
Project Manager
Managing a portfolio of IT projects for start-ups and SME’s. Definition and management of project portfolio, planning, risk/issues, financial management, off-shore resource management, development of PID, options analysis, development of requirements and specification documents. Developed, project, data migration, integration, disaster recovery and security strategies, test and implementation plans.
DiaryIn Ltd
- Managed the complete SDLC of a web based real-time booking system and business listings directory for local services based on a customised Joomla CMS platform, task include requirements gathering, user interface and user experience design, recommending solutions, technology platform and infrastructure, specification documents, resource allocation, management of off-shore development, project planning, project financials.
Specialist Motor Parts Ltd
- Managed the complete SDLC of a web based invoicing system for a local business, included invoicing, stock management and a complex discount structure and data migration from an existing legacy database to a new MySQL database of over 500,000 records.
Sportingon.com Ltd
- Managed the development of a sports networking web application for a start-up company, task include requirements gathering, business analysis including recommending solutions and technology platforms, specification documents, resource allocation, management of off shore development, design of the backend architecture, project planning, project financials.
The Digital House Ltd Aug 12 to Oct 12
Project Manager
Managing a portfolio of website development projects for the company’s and its clients, planning, risk/issues & financial and resource management, stakeholder and 3rd party supplier management, reporting to the UK MD and CEO.
- Project managed web development projects for clients, task include requirements gathering and analysis, user stories and story boards. Also included banner advertisement creation for external media sites.
- Tasks included vendor management, off-shore / on-shore development management, specification documentation, resource allocation, project planning, project financials, leading to the creation of a project lifecycle framework based on Agile (SCRUM) and Prince2, liaising between the design, development teams and stakeholders to ensure the deliverables are as agreed and to time, cost and quality.
Diageo Plc Jan 12 to Aug 12
Solutions Analyst (BA/PM Role)
Managing a multiple work streams for the delivery of a shared European service centre. Definition and management of work streams, projects, planning, risk/issues, requirements analysis. Relationship management – senior and offshore stakeholders and 3rd party suppliers.
- Successfully delivered HR global template solution to, Greece, Germany and Italy on time and below budget as key part of the HR process execution to a European shared service centre.
- Lead for the technical work stream, ensuring that all IT systems and solutions were ‘fit for purpose’ and provide optimal experience for customers, including, web HR forms, HR web portal, Open Text Document and Content Management System, SAP EIC case management and Cisco based call centre telephony.
- Organised meetings and workshops with stakeholders and HR business partners for the three countries to gathering requirements for solution and to ensure that the global template and model adhered to local employment laws and policies, for each country and were also aligned to corporate policies.
- Managed vendors including Accenture, Verizon Business, IBM, Transperfect, and Open Text, this required relationship management and ensuring that vendors delivered as required to time and budget.
- Created wire frames for the forms based on requirements and aligned to HR processes and a structure for the portal, once approved created the functional specification for the Accenture off shore developers, forms and portal were tested using the test plans and service rehearsal scenarios.
Deffinity MSA Ltd Aug 07 to Jan 12
Project Manager
Managing a portfolio of clients to manage the delivery of the Deffinity SaaS suite of Project Delivery products to blue-chip financial institutions, architects, software developers. Definition and management of project portfolio, planning, risk/issues & financial management. Relationship management – senior stakeholders and clients.
- Managed the implementation of the Deffinity solution to clients, ranging from infrastructure companies based at blue-chip banks to architects, design studios and resellers.
- Delivered Project and Service Management system for clients to improve processes, manage projects, service level agreements, service catalogue and incident management through a customer dashboard.
- Tasks included creating project plans, managing resources, budget, pricing schedule requirements analysis, provided training for the Deffinity tool to project managers, service delivery managers on the use of the tool, including producing the user manuals and quick guides for the system.
- Involved with developing and enhancing the system to provide a further functionality and improve the user interface, which involved liaising with offshore developers to ensure that any enhancements are carried out and tested thoroughly.
- Analysed services, workflows, processes and procedures for a client’s and set up Deffinity accordingly requirements .
- Responsible for the development of the system to provide a further functionality and improve user experience.
- Provided training for Deffinity to project managers, service delivery managers and executives.
Transaction Management Group Ltd Oct 06 to Jul 07
Project Manager
- Managed the development and implementation of an information systems infrastructure.
- Project managed the development of a web application to allow customers to register and track their property purchase.
IBM UK Ltd (Global Services) Jul 96 to Sep 06
Serious Fraud Office and The Attorney General’s Office: Project Manager
- Successfully delivered a £1million litigation support system working with 3rd party vendors and suppliers.
- Successfully delivered a new financial system (Cedar efin) and a SAN (Storage Area Network) implementation.
- Successfully delivered the upgrade of the Microsoft Windows and Exchange at the Attorney General’s Office,
- Worked on the Windows 2000 roll out, including server’s desktops and migration of data and exchange.
Dental Practice Board: Solutions Analyst
- Worked on migration of Lotus Notes to Exchange, improved Helpdesk efficiency, hardware and software deployment.
Cable and Wireless: Testing Strategies Analyst
- Developed Year 2000 test procedure on software packages to comply with Y2K.
RAF LITS: Junior Project Manager
- Project managed the implementation of an Agresso based financial system for the RAF.
RAF LITS: Support Team Leader
- Team lead for 10 technical specialists, provided application support for three RAF sites.
Export Credits Guarantee Department: Deployment Team Leader
- Managed 5 analysts to deliver a windows 95 desktop rollout two weeks before deadline.